Monday, 15 October 2018

Bite-size piece: be formal and informal

Partners within high-performing collaborations manage their work by creating not only formal agreements and procedures but also informal spaces and activities. This balancing of the formal and informal supports the development of holistic relationships and the realisation of the benefits they offer. Also, creating opportunities for informal interaction does two important additional things: 1. it enables personal relationships to develop which can oil the procedural wheels of the collaboration, enabling problems to be addressed smoothly and quickly when procedures and agreements prove cumbersome or inadequate to the task; 2. it provides the space within which innovative ideas can be conceived, gestated and tested before formal adoption. 

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