That unexpected insight, observation or idea you keep to yourself: drop it in. That visit you keep putting off: drop in. That caring, supportive or pleasing comment you are awaiting a suitable moment to make: drop it in now. If no one expects you to have an opinion: drop one in. If no one expects your generosity or help: give it now. That person whom no one expects to be invited: invite her.
(Drop in the unexpected to encourage openness and sharing, increase inclusion, and show that you value individual contributions.)
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