Secrets of successful collaboration: 40. use others' words

Become familiar with the words your collaborators use to describe and express things. What words do they use to describe their key concepts and areas of expertise? What words do they use to describe the key concepts and areas of expertise they share with you?

Try out their words; when talking with your collaborators, use their words.

(Use others' words to increase your understanding of others and encourage empathy.)

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