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Sunday 21 February 2021

Some practical approaches for encouraging and developing dialogue

Here is a link to some practical approaches for encouraging and developing effective dialogue between partners:

Dialogue: practical approaches for encouraging and developing it

The link takes you to a free chapter from Timo J√§rvensivu's book Managing (in) Networks: Learning, Working and Leading Together

As Timo's chapter makes clear, dialogue emphasises "listening to understand", which encourages people to travel to the centre of issues and discover uncomfortably challenging facts and previously unspoken assumptions. "Listening to understand" discourages conversations where people are tempted to debate around issues and seek conveniently supportive facts and clearly victorious arguments.

When working in collaboration, the knowledge gained by engaging in dialogue rather than debate often leads to superior achievements. This is because dialogue encourages people to make a decision or take an action based upon realism and the confidence that they have considered all sides rather than upon idealism and the hope that they have backed the right side.   



Thursday 11 February 2021

Enhance collaboration by mapping informal networks and balancing formality with informality


Here is an article from the Harvard Business Review (by David Krackhardt and Jeffrey R. Hanson) that shows how mapping informal networks can improve an organisation's efficiency and effectiveness:

Informal Networks: The Company Behind the Chart

Collaborations between organisations will also benefit from this approach. By mapping informal advice, trust and communication networks, partners will uncover informal but significant relationship patterns that can then be analysed and leveraged to enhance day-to-day collaborative working.

Mapping informal networks will help redress the widespread bias toward formality that is built into the culture and fabric of many collaborations, especially if done alongside the approaches given here.