Be honest about your mistakes; share and explore them with others. Encourage people to share and explore their mistakes with you and each other. Crucially, focus upon how lessons learnt from mistakes can help enhance processes and outcomes: make mistakes make things better.(Share and explore mistakes and make mistakes make things better to increase openness and sharing, encourage mutual trust, and emphasise the interdependence between people: the fact that people need to work together to overcome each other's mistakes.)
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